Virtual Assistant Career
AI Tools & Prompt Engineering
Learn practical AI tools for everyday work.
Beginner
Virtual Assistance & Administrative Support
Learn the practical systems and communication skills used by professional virtual assistants.
Part of: Virtual Assistant Career
Course introduction
Meet the course.
Watch a short introduction to what this course covers before you enrol.
Outcomes
What you’ll learn
Drawn from the actual modules in this course.
- VA Foundations
- Email and Calendar
- Documents and Data
- Research and Planning
- Task Management
- Client Support
Certificate of Completion
How you earn the certificate
- Complete the lessons in each module
- Pass each module checkpoint (70% or higher)
- Pass the final assessment (70% or higher)
- Receive a verifiable Certificate of Completion with a unique credential ID
One-time payment
Lifetime access
Verified credential
Full curriculum
Course modules & lessons
Open any module to see its lessons. Each module except the last ends with a short “Test Your Knowledge” checkpoint.
Module 1
VA Foundations
VA Foundations
1What Virtual Assistants Do
2Professionalism and Confidentiality
3Remote Work Tools
Module 2
Email and Calendar
Email and Calendar
1Managing an Inbox
2Writing Professional Emails
3Calendar and Meeting Scheduling
Module 3
Documents and Data
Documents and Data
1Data Entry
2Document Organisation
3File and Cloud Management
Module 4
Research and Planning
Research and Planning
1Internet Research
2Travel Research and Planning
3Preparing Meeting Notes
Module 5
Task Management
Task Management
1Task Tracking
2Time Management
3Managing Priorities
Module 6
Client Support
Client Support
1Customer Communication
2CRM Fundamentals
3Managing Multiple Clients
Module 7
VA Simulation
VA Simulation
1Complete an Inbox Task
2Complete an Administrative Project
3Complete a Client Support Simulation